Where is your Head Office located? Our head office is located in Poole, UK. Please visit here for information regarding Merlin Entertainments. Related articles How do I contact your Customer Services team? How do I give feedback on my recent visit or experience? I have an Afternoon Tea voucher from Red Letter Days/Virgin Experience - How do I book this? Where do I go to collect my tickets for The Blackpool Tower Circus? Who can I contact regarding a Press/Media Enquiry?