We have taken the very difficult decision to temporarily close The Blackpool Tower as a precautionary measure. Whilst we look forward to welcoming guests daily, we believe this is the right decision to protect the health and wellbeing of our employees and guests. The attraction will remain closed until further notice. Please refer to our website and social media channels for further updates on re-opening.
Please review the FAQs below to find out how your booking is affected and who to contact if you need further assistance.
Why is The Blackpool Tower closed?
The decision to close The Blackpool Tower temporarily is based on the latest guidance from the Government in response to the Covid-19 outbreak.
When will The Blackpool Tower reopen?
The Blackpool Tower will remain closed until further notice. We are in contact with the relevant authorities and will work to reopen the attraction to guests as soon as it’s appropriate to do so.
I have a booking when the attraction is closed – what can I do?
If you have booked tickets to visit The Blackpool Tower Eye or general admission tickets for The Blackpool Tower Ballroom no action is required and you do not need to contact us to arrange your future visit. Simply arrive at the attraction and present your unused ticket(s) that show the original date (between 20th March and 30th April 2020) at our admissions desk and the team will revalidate your tickets for entry on that date. Please be aware that we may experience busier periods, check our website for updates and opening times.
If you have booked to visit the Blackpool Tower Circus or have tickets for afternoon tea at The Blackpool Tower Ballroom please contact our team to rearrange your visit: Guestservices.firstname.lastname@example.org
What about if my booking is after 30th April?
Please understand that we are prioritising guests with bookings in the next few weeks. Any attraction tickets purchased for dates beyond 30th April 2020 will, at this time, be subject to regular terms and conditions. You can move your booking to another date, if you wish to move the date of your visit, please contact Guestservices.email@example.com.
I have booked tickets for a date between 21st March and 30th April and I can’t return to the attraction during 2020, what are my options?
Please contact Guestservices.firstname.lastname@example.org and the team will be happy to help as quickly as they can.
Can I get a refund on my MAP?
If you are a Merlin Annual Pass holder, you will be contacted by the Merlin Annual Pass team who will be able to advise what this means for your pass or membership to ensure that you don’t lose out because of the attractions temporary closure.