Seats are now allocated by our team on arrival. You therefore may be allocated Balcony seating, which requires being able to climb two flights of stairs.
If you or any members of your party have any walking difficulties, please contact our Guest Services team in advance of their visit with your booking number and request: Guestservices.theblackpooltower@merlinentertainments.biz
Please note: We cannot guarantee your request however the team will do their best to accommodate.